MEET THE STAFF


CASANDRA – Certified Medical Assistant 

Cassy, as she’s known around the office, spends most of her day seeing patients and assisting Dr. Meldrum in the clinic. A graduate of Pioneer Pacific College, Cassy performs as the clinic’s Nationally Certified Medical Assistant.  In addition to assisting Dr. Meldrum’s patients with all of their pre and post-operative medical needs, she also assists him during consultations, examinations, medical testing, and follow-up appointments. She understands all of our medical and cosmetic procedures and is able to work efficiently with patients who have multifaceted questions and concerns. She also assists our team members with patient inquiries and appointment scheduling as needed. Cassy is a bright and kindhearted person who our patients enjoy working with during their healthcare journey. She works hard each day to make every patient experience successful and smooth.  

When she’s not at the office, Cassy enjoys the beautiful outdoors,  traveling, and spending time with her friends, family, and daughter. 

 

CECELIA – Receptionist

 Cecelia is our front desk extraordinaire.  In addition to initiating positive patient experiences, she steers the day-to-day operations of the front office. She’s the phone voice that coordinates our internal and external communications, as well as the first face to greet and welcome visitors and patients to our clinic. Throughout the day, Cecelia works diligently on registering new patients, scheduling or confirming appointments, checking patients in and out, and maintaining medical records. She is always willing and ready to lend a helping hand when needed. With her warm grace and friendly smile, patients are sure to feel right at home. In addition to her front office responsibilities, Cecelia creates and manages the content on our social media platforms to promote and strengthen our audience.

 When Cecelia is not in the office, she enjoys spending time with her husband, traveling, baking, and loving on her many animals. As an animal advocate, she’s often fostering through local animal rescues in Eugene/Springfield.

 

KATY – Patient Care Coordinator & Licensed Aesthetician 

Katy is devoted to helping Dr. Meldrum’s patients achieve their objectives by being a warm and caring patient care and surgical coordinator and patient advocate. You will feel at ease with her during your appointment booking process because she is attentive, compassionate, and thorough.  She is also the clinic’s licensed aesthetician with years of experience working with Dr. Meldrum. She has thorough knowledge and understanding of numerous skin types and conditions. Katy creates a customized plan for each client based on their skin and personal needs, setting them on a path to beautiful and healthy skin. Her medispa services include a grouping of restorative treatments such as microdermabrasion, chemical peels, and customizable facials, as well as face and body waxing and spray tanning. 

 

KRISTI – Clinical Operations Manager 

Kristi serves as the Clinic Operations Manager for Dr. Meldrum’s practice. In addition to overseeing the day-to-day clinical aspects of the practice, she also enjoys medical assisting for Dr. Meldrum.  With years of experience, Kristi is most in her element in the patient rooms. Her priority is to establish a trusting relationship with each patient. She makes sure each patient has a comfortable and pleasant experience from procedure to recovery to follow-up. As someone who has spent the majority of her professional career in healthcare, she loves to help enhance patients’ quality of life. Likewise, she is devoted to being a part of a place where surgery and art come together.  She knows Dr. Meldrum’s background, training, knowledge, and skills inside and out, and is an invaluable asset to our practice.  

When not caring for patients, Kristi enjoys reading and spending time outdoors and could hike for miles!  She also absolutely enjoys spending quality time with her husband and four children.

 

MEICHELLE – Business Development / Office Manager 

With years of experience in the professional administrative setting, Meichelle drives the business and marketing side of Dr. Meldrum’s clinic and has a track record of strong performance in high-volume, high-pressure environments. Utilizing her degree in Healthcare Management and Policy as well as Business Administration, she oversees the day-to-day functions of the office and endeavors to assist anyone that comes through our clinic doors. Meichelle enjoys skillfully managing organizational duties, business development, and client relations for Dr. Meldrum’s clinic. She works diligently to assure that things run seamlessly, and our patients and staff are content. She also strives to keep the office atmosphere light and fun and works closely with staff and patients to provide the ultimate care. 

Meichelle’s happy place is with her husband and son, and the great outdoors. She especially enjoys camping and kayaking. When she can’t be outside, you’ll most likely find her with her nose in a book or writing fiction.